FAQ

Q1: What is Wuhu iron painting? How is it different from ordinary ironwork?

Wuhu iron painting is a traditional Chinese art form from Wuhu, Anhui. Craftsmen heat and hand-forge low-carbon iron into fine lines and shapes, then assemble them on a flat panel to create scenes of plum blossoms, landscapes, birds and more. It sits between painting and sculpture – black iron lines act like ink brushstrokes, while the raised relief creates rich light and shadow.

Compared with general ironwork or wrought-iron décor:

  • Different purpose – Wuhu iron painting is first and foremost wall art with a complete picture and story. Ordinary ironwork is usually functional or structural, such as railings, shelves or simple decorative frames.

  • Different technique – each Wuhu iron painting is fully hand-forged and composed like a Chinese ink painting, with controlled line thickness and “blank space”. Mass-produced iron décor is often bent or welded from standard parts, sometimes using molds and machines.

  • Different aesthetic – Wuhu iron painting follows traditional Chinese aesthetics (plum, orchid, bamboo, chrysanthemum, landscapes, calligraphy), while common ironwork tends to focus on simple patterns or Western-style scrolls.

Because of this, every Wuhu iron painting is a unique, collectible artwork rather than a generic iron craft.

Q2. How long will it take to receive my order?

There are two parts to the timeline:

  • Production time

    • Ready-made pieces: usually ship within 3 business days after payment.

    • Custom pieces: generally require 5–14 business days to design and forge, depending on complexity.

  • International shipping time (after the piece is finished)

    • Europe & North America: about 5–7 business days.

    • Other regions: about 5–14 business days.

You can track your parcel at any time using the international tracking number we provide.

Q3. Is the price on the website the final price? Will I pay extra taxes or duties?
In most cases, the price you see on the product page is the final price you pay, including international shipping, packaging and (where applicable) taxes.

If your local customs office charges any additional import fees, they are the responsibility of the buyer. If this happens, please contact us and we will do our best to assist you.

Q4. Can I cancel or change my order?

  • Standard (non-custom) pieces: You may request changes or cancellation before the order is shipped.

  • Custom pieces: Once we have started design or production, we usually cannot cancel the order.

Please email us as soon as possible if you need to make changes.

Q5. What is your return and exchange policy?

  • Damaged on arrival
    If your iron painting arrives damaged, we will refund or replace it, whether it is a custom piece or a standard design.
    Please contact us within 48 hours of delivery with photos or an unboxing video so we can help you quickly.

  • Change of mind

    • Custom pieces: because each work is made specifically for you, we cannot accept returns or exchanges for reason of change of mind.

    • Non-custom pieces: you may return or exchange within 15 days of receipt. Return shipping costs are borne by the buyer.

6. How does customization work and how long does it take?
Customization time depends on your ideas and the complexity of the design. In general:

  1. Share your idea, size and any reference images with us.

  2. We confirm feasibility, quote and estimated timeline.

  3. After you approve the sketch, we start forging your iron painting.

For typical timeframes and examples, please see our Customization page.

7. Do you offer wholesale discounts or have a minimum order quantity (MOQ)?
Yes. For wholesale and trade orders:

  • Small iron paintings (length under 30 cm / 12 in): MOQ 10 pcs

  • Medium iron paintings (50–70 cm / 20–28 in): MOQ 4 pcs

  • Large iron paintings (over 100 cm / 39 in): MOQ 2 pcs

For wholesale pricing, branding options or larger projects, please contact us at [your email].

8. How can I get discounts?
Follow our official social media accounts and subscribe to our newsletter to receive updates on new arrivals, seasonal promotions and exclusive discount codes.

9. How do I care for my iron painting?
Each piece is treated with an anti-rust coating and can remain rust-free for 20+ years in a normal indoor environment.

To care for your artwork:

  • Display it indoors and avoid long-term exposure to seawater or corrosive liquids.

  • Avoid placing it in constantly damp or very humid environments.

  • Dust with a soft dry cloth; do not use abrasive cleaners or strong chemicals.

10. Is it safe? How should I handle and hang it?
Some edges of the iron painting can be sharp. Please handle with care to avoid cuts and keep the artwork out of reach of children and pets.
The surface is coated with anti-rust paint, so do not lick or put the artwork in your mouth.

When hanging, use suitable wall hooks or anchors according to your wall type, and make sure the mounting hardware can support the weight of the piece.